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Privacy

Last updated 11 November 2026

Who is responsible

Kristina Bilan, Lotsen Support Consulting, Helsingborg, Sweden. Contact: kristina@lotsenconsulting.com.

What this website collects

This website uses no cookies, no analytics and no tracking. Fonts are served from this website itself.

Our hosting provider, Netlify, processes technical data such as IP addresses in server logs to deliver the site securely.

When you contact me or book a call

If you email me or book a call, I process your name, email address, company and anything you choose to share, so that I can reply and prepare for our conversation. Bookings are handled through Google Calendar. The legal basis is my legitimate interest in answering your request, or steps taken at your request before a contract.

I keep this information for as long as needed to handle your request and any work that follows, and delete it when it is no longer needed.

Your rights

You can ask to see, correct or delete your personal data, or object to how I use it, by emailing kristina@lotsenconsulting.com. You can also complain to the Swedish Authority for Privacy Protection (IMY).